Frequently Asked Questions
Everything you need to know about your Pashion Footwear experience.
How do I determine the correct shoe size?
We recommend referring to our comprehensive size guide located on each product page. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn footwear in its original packaging. Please visit our Returns Portal to start your request.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout for faster delivery.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated automatically at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.
How should I care for my Pashion shoes?
To maintain the quality of your footwear, we recommend using a damp cloth for surface cleaning and avoiding prolonged exposure to extreme heat or moisture.